After the Sale

TD SYNNEX provides ongoing support and services to maximise the value and effectiveness of the AI investment by your customer and help you to seamlessly deploy AI solutions in your clients’ environments.

Comprehensive AI Services

As part of the Destination AI initiative by TD SYNNEX, we offer a comprehensive suite of AI-driven services to help our partners leverage cutting-edge technology for their business needs. Our high-level service offerings are categorised into five core pillars—Generative AI, AI-Powered Insight, Automation, Infrastructure, Security and Digital Modern Workplace. Each pillar encompasses services that span from assessment to design, deployment, and ongoing management. This approach ensures that no matter where you are on your AI journey, you have the support needed from conceptualisation to fully managed solutions.

Available across all five pillars

Assess

Assessment Services & Discovery Workshops

Design & Consult

Solution Design, AI Strategy Consulting, Use Case Development, PoC as a Service

Deploy/Develop

Data Centre/Cloud Deployment & Configuration Services for AI Workloads & Platforms – Hardware Pre-Integration Services, developer services for AI.

Managed​

Managed Service Offerings for AI workloads in the Cloud

Training

Workshops and Academy Training Services for AI

Our Readiness Assessments help organisations evaluate their preparedness for AI adoption and transformation. These assessments focus on identifying gaps in skills, infrastructure, and processes that may hinder AI initiatives. By providing a clear understanding of the current state, we help businesses develop a strategic roadmap to become AI-ready. Our readiness assessments are tailored to the unique needs of each organisation, covering key aspects such as data quality, technical capabilities, and organisational alignment. With our support, you can confidently embark on your AI journey with a solid foundation in place.

As part of our commitment to accelerating AI adoption, we offer Proof of Concept (PoC) as a Service to help our partners and customers validate AI solutions before full-scale deployment. This offering allows organisations to test AI-driven technologies and evaluate their effectiveness in addressing specific business challenges. By leveraging PoC as a Service, companies can minimise risks, optimise their AI strategies, and ensure that proposed solutions meet their unique needs before investing in full implementation. Our PoC engagements are designed to be rapid, cost-effective, and provide clear outcomes, enabling a smooth transition to production-ready AI systems.

We also provide Pre-Integration Services through our configuration centres to ensure that AI solutions are deployment-ready. These services include pre-configuring, testing, and integrating hardware and software components before they reach the customer site. By handling these tasks in our state-of-the-art configuration centres, we help our partners reduce deployment time, minimise on-site complexities, and ensure that all systems work seamlessly together upon arrival. This not only speeds up the implementation process but also provides peace of mind, knowing that all components have been rigorously tested and validated by our experts.

The TD SYNNEX Academy offers specialised training programs to help partners and their teams build essential skills in AI technologies. From foundational courses to advanced certifications, the Academy provides a range of learning paths covering topics such as machine learning, data analytics, generative AI, and cloud infrastructure. These courses are delivered through both online and in-person formats, offering flexibility for busy professionals. By leveraging the TD SYNNEX Academy, partners can ensure their teams are equipped with the knowledge required to effectively implement and manage AI solutions, accelerating their journey towards AI-driven transformation.