Featured AI Use Case: Monetizing Convention Center Foot Traffic with WaitTime as a Service

Artificial Intelligence is being adopted at an unprecedented pace, reshaping industries and redefining how organizations operate. From boosting productivity and streamlining operations to unlocking new customer experiences, AI is becoming a critical driver of business transformation and competitive advantage.

Destination AI™ TALK is TD SYNNEX’s virtual series of webinars and podcasts designed to help channel partners navigate this transformation. By exploring real-world use cases, industry trends, and proven go-to-market strategies, the series provides valuable insights and practical guidance to help system integrators, VARs, CSPs, and ISVs build AI practices, capture new opportunities, and accelerate growth.

About AI Use Case

The Challenge: Convention Centers need reliable, real‑time crowd analytics to understand, manage, and respond to massive attendee flows throughout the venue.

The Solution in Action: WaitTime’s anonymous AI was implemented, its algorithms being used to track crowd density and movement at ingress/egress points, exhibitor booths, and restroom areas. WaitTime’s real‑time data dashboard and historical analytics API enabled operations and security teams to evaluate conditions with greater accuracy and make more informed, data‑driven decisions for future planning. Similar to WiFi as a service, WaitTime can also be packaged to provide Crowd Analytics as a Service to create additional revenue streams.

Partner Impact:

  • WaitTime is fully agnostic, integrating seamlessly with any camera system, network environment, or venue infrastructure.
  • Its channel‑driven sales model enables partners to deploy and scale WaitTime across diverse customer environments.
  • Additional revenue streams for Partners through managed services.

About WaitTime

WaitTime is a global leader in real‑time, fully anonymous crowd intelligence, using patented AI and computer vision to help venues optimize guest flow and operational efficiency. Its enterprise‑grade platform delivers both real‑time and historical analytics through guest‑facing and operator‑focused tools, enabling smarter decision‑making and more effective crowd management. With deployments all across the world, WaitTime is a trusted partner for organizations seeking actionable insights that enhance operations and guest engagement.

Date & Time:

February 25, 2026 I 3:30 PM to 4.30 PM CET

Where:

Online session

Registration:

Speakers:

Zack Klima (CEO and Founder) and Elizabeth Henson (CIO)