Cisco Managed Services
with TD SYNNEX

As the market evolves, businesses are increasingly seeking top-notch technology managed by experts to drive their success at a reasonable cost. TD SYNNEX Managed Services are here to bridge the gap between technology complexity and market demands, offering a comprehensive suite of services to accelerate your Cisco business.

Why add Cisco Managed Services to your offering?

There are more technology revolutions happening right now than we’ve seen in the past 20 years, and many businesses are struggling to keep up. They’re facing skills shortages, cost pressures and unneeded IT complexities which are boosting the now huge demand for Managed Services.

Managed Services provide your customers with financial flexibility and a more agile approach to their work. By efficiently utilising resources, they can maximise their transition to new technologies, reaping the benefits of enhanced productivity. They’ll also gain peace of mind, knowing that their business is well-supported and on the right track

What are your customers up against?

Complexity

Complex connectivity, inconsistent experience with and lack of governance across multi-cloud and SaaS

Experience

Lack of QoS, reliability and optimizations for the cloud application experience

Security

Lack of common policy framework across on-prem and cloud, reducing visibility

Consumption

Traditional consumption models for on-prem do not align with cloud products or marketplaces

Skill Gap

Lack of human resources to implement, optimize and automate the network

Enablement and Support

TD SYNNEX Practice Builder

TD SYNNEX understands the needs of the Managed Services Partners, from increasing revenue and business value whilst looking for new customers, to retaining talent and managing multiple vendors tools. It’s a lot! That’s why we set up the Practice Builder.

The Practice Builder is a tailored program designed so that our specialist consultants can closely collaborate with you to craft the ideal Managed Service offering for your customers. With our help, partners can overcome the common barriers and build a solution practice rapidly and affordably with these three simple steps: Assess, Strategise and Build.

Assess

Partner Readiness

Complete our assessment to generate insights and actionable recommendations on how best to grow your business. And identify whether you’re a Starter, Transformer or Accelerator.

Strategise

Identify Partner’s Business Opportunity

After understanding the capability level, existing customer base and portfolio, we can review the most suitable use cases for your business together, from Cloud Security or Multifactor Authentication to large enterprise security proposals.

Build

Choose How We Can Work Together

Finally, select how you would like to work with us – self-paced or instructor-led – and extend your portfolio with a new and tailored managed services proposal.

Interested in finding out what TD SYNNEX Practice Builder can do for your business?

Managed Services Programmes

Becoming a Cisco Provider Partner

The Cisco Provider Program is designed to recognize and reward your Managed Services expertise with Cisco technologies.
The Program is organised in three partner levels (Select, Premier and Gold) and offers exceptional discounts on products dedicated to Managed Services and additional marketing funds to promote Managed Services with your end-user database.

Benefit
Select
Premier
Gold
Provider Programmic Pricing
Managed Services Deal Registration
Flexible consumption / MSLA integration
Provider MDF
$
$$
$$$
PIF
$
$$
$$$
Marketing Benefits
$
$$
$$$
Branding: Provider & Cisco Powered
Regional
Global
Global
VIP Annuity – Provider Parity
VIP Gold Provider Bonus
VIP Cisco Powered Service Bonus
Perform Plus
CSPP
Life Cycle Incentive – Provider Parity
NFR Provider Parity

Cisco Managed Services Buying Programs

By diversifying your offerings, establishing a recurring revenue stream and boosting your profitability with strong service margins, you will provide greater value to your customers.

Cisco offers two Managed Services Buying Programs: MSLA and MSEA. Both offer solutions for the specific needs of Managed Services Providers (MSPs), such as predictable pricing, MSP licence entitlement, and multiple architectures under one licensing agreement, but they also have some important differences.

Managed Service Licence Agreement – is a consumption-based software licensing model designed to meet the specific needs of MSPs. MSLA enables MSPs to grow their business economically using a service delivery model that provides a pay-as-you-grow approach with enhanced licensing flexibility for our security, infrastructure, SD-WAN, CX and IoT products.
With MSLA, MSPs order licensed software with no usage commitment. There are monthly payments based on consumption. One MLSA order will service multiple end customers and can scale up and down in licence counts and licence types. Each month the MSP will receive an invoice based on the previous month’s licence usage. This can drastically reduce operational and transactional overhead for creating offers at scale. Price lock is guaranteed for three years, and licences can be scaled as needed. Click here to know more.
The easiest way to start as Managed Services Provider: Open your subscription at zero cost and add or remove licences as needed. You’ll only pay for what you use.

Managed Services Enterprise Agreement – allows an MSP to offer all of Cisco’s technology, with multi-suite discounting, as a managed services offering to one named end customer. MSEA retains all the benefits of a standard Cisco EA, such as True Forward, multi-year discounting, value shift, and multi-suite incentives wrapped up into a committed termed contract. For use with one end customer (either Partner entitled, or Customer entitled).

TD SYNNEX Advanced Services

Deliver high-quality solutions while simplifying and accelerating service delivery timelines with TD SYNNEX Advanced Services.

Enhance your value by providing managed services that address market demands through transformative solutions and flexible consumption options, delivering top-of-the range technology at an affordable cost.

Whether you have a strong portfolio to accelerate or would like to start a new services business, we can offer you the capabilities to enhance and develop your Managed Services through TD SYNNEX Advanced Services.

TD SYNNEX Meraki Managed Services

TD SYNNEX Meraki Managed Services will allow you to enroll in the current Cisco Provider Program, which has been specifically designed to reward Cisco Managed Services Providers.

Watch the Avatar Video

Discover how TD SYNNEX and Cisco Meraki Managed Services can help you grow your business. Our short video breaks down the key benefits, making it easy to understand the opportunities for partners.

Download the PDF

Get all the details in one place. Our PDF explains market insights, partner benefits, and how TD SYNNEX Advanced Services supports your Cisco journey. Perfect for sharing with your team or customers.

Why Choose TD SYNNEX Meraki Managed Services?

Drive growth

Increase profits

Reduce costs

Customer satisfaction

Accelerate your current Meraki Managed Services offering with TD SYNNEX Advanced Services support!

If you’re looking to scale your business and achieve Premier or Gold Provider status, partner with us through Meraki Powered Services. See the table below to discover how we can share requirements for Cisco Powered Services.

TD SYNNEX
Partner
GTM Support
GTM
Sales Enablement support
Sales
Programme Augmentation
Customer Success
Service Delivery
-
Monitoring & Management
-
ITSM
-
Service Desk & Call Centre
-
Portal
-
SLA
Rebranding
Service Description
Rebranding
Operational Service documents
Rebranding
Demos
Labs
ITIL Trained Resources (minimum 2)
ITL Trained Resources (minimum 1 FTE)
-
Cisco Practice Lead (minimum 1 FTE)
Certified TSEs
Technical Certificates (minimum 1 FTE)

New Cisco 360 Partner Program

Evolution of the new Cisco Partner Programme

At TD SYNNEX, we are committed to empowering our partners with the tools and support needed to thrive in an evolving technology landscape.

As Cisco transforms its Partner Programme to enhance value exchange and meet the changing needs of customers, we are here to help you navigate and maximise these opportunities. This new, simplified framework introduces more targeted incentives and strategic investments designed to accelerate your growth—whether you’re building a new practice, expanding your go-to-market reach, or enhancing long-term customer satisfaction and loyalty. It acknowledges the full spectrum of your value while providing the flexibility to excel across multiple dimensions.

With TD SYNNEX as your trusted partner, you can leverage our expertise, resources, and enablement programs to stay ahead and drive success in this new era of partnership.

Foundational

Measures practice maturity for lifecycle as well as managed services

Capabilities

Measures partner investment in technical skills, training, and resourcing in line with each portfolio

Performance

Measures partner ability to land, retain, expand, and grow the customer base within each portfolio

Engagement

Measures partner engagement along the customer journey and within the partner ecosystem within each portfolio

Contact us

Start building your Cisco business with TD SYNNEX Managed Services today! Fill in the form and one of our experts will be in touch.