Protect. Retain. Grow.
Turn HP renewals into recurring revenue with TD SYNNEX Channel Academy
Protect. Retain. Grow.
Turn HP renewals into recurring revenue with TD SYNNEX Channel Academy
Discover the value of HP warranty renewals and how to transact them in the PartnerFirst Renewals Store.
Our two NEW training modules can give you all the information you need to help your customers keep HP devices supported for longer, strengthen account loyalty and turn open renewal opportunities into recurring revenue.
Renewals are ready. Are you?
Your customers rely on HP devices to stay productive wherever work happens. When Care Packs are close to expiry, they need clear guidance on how to keep their people working with confidence.
That is where HP Support Services and Post-Warranty Support Service can make a real difference. They help customers extend device support, reduce the risk of disruption and give IT teams more time to plan future refreshes.
You have open renewals opportunities in the platform — get ready to act on them!
During our two short modules in TD SYNNEX Channel Academy, you can quickly learn why renewals matter and how to act on the opportunities already available in the PartnerFirst eCommerce platform, so you can:
- Protect your customers’ devices
- Help customers maintain support beyond the standard warranty period, keeping HP devices covered and employees productive.
- Retain stronger customer relationships
- Use timely renewal conversations to stay close to your customers, support their changing needs and build long-term loyalty.
- Grow your HP services business
- Convert visible renewal opportunities into service-led conversations that can drive recurring revenue and expand your portfolio.
What you’ll learn
Module 1: The Value of Warranty Renewals
Discover the commercial value of warranty renewals and why they matter to customers managing hybrid workforces, tighter budgets and longer device lifecycles.
You will learn how HP Support Services and Post-Warranty Support Service help customers reduce downtime, extend device usability and plan future refreshes with greater confidence.
This training will help you to understand:
- Why warranty renewals are a key customer retention opportunity
- How support services help protect productivity
- Where Post-Warranty Support Services fit into the device lifecycle
- How to position renewals as a business value conversation, not just an admin task
Module 2: How to Transact in the Renewals Store
Learn how to move from opportunity to sale in a few clicks. We’ll show you how to find, manage and process HP warranty renewals through the TD SYNNEX PartnerFirst eCommerce platform.
You will see how the Renewals Store gives you clearer visibility of upcoming opportunities, reduces manual administration and helps you act faster with ease.
This training module will help you discover:
- How to access HP warranty renewals in the platform
- How to identify open renewal opportunities
- How to complete the transaction in a few simple steps
- How to get the information you need to open customer conversations.
Don’t miss your renewals opportunities waiting in PartnerFirst!
Your HP warranty renewals are already visible in the PartnerFirst eCommerce Platform. This training will show you how to act on them quickly, helping you protect customers, retain loyalty and grow your business.