Build lasting customer relationships through continuous optimisation—not one‑off delivery. Managed Services play a critical role in delivering a consistent, high‑quality customer experience over time, helping partners move from reactive support to proactive, value‑led engagement.
By taking care of 24×7 monitoring, management, and optimisation, TD SYNNEX helps partners keep customer environments stable, secure, and performing as expected. The result is fewer incidents, faster resolution, and stronger trust with end customers—while enabling a services model built on long‑term value rather than short‑term projects.
Multi-vendor, advanced NOC and SOC services
SLA performance
CSAT
Build recurring revenue, your way
Managed Services create predictable recurring revenue, stronger customer stickiness, and reduced operational risk. By offloading day‑to‑day monitoring and management, partners free up internal resources to focus on higher‑value activities—such as solution innovation, customer expansion, and strategic growth.
Delivered in close collaboration with leading vendors, TD SYNNEX Managed Services help partners maintain consistently high service standards while building a sustainable, scalable services business.
Covering core customer needs across security, infrastructure, endpoints and cloud, the portfolio includes:
- Managed security
- Managed computer, storage and virtualisation
- Managed firewall, network and wireless
- Managed endpoint and managed print services
- Managed cloud services, including Azure and AWS
A trusted portfolio of leading technology vendors
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A partner model designed to scale with you
TD SYNNEX Managed Services are built on a frictionless delivery model, underpinned by trained engineering teams and mature NOC and SOC operations. This foundation enables partners to go to market quickly, deliver enterprise‑grade services from day one, and scale with confidence as customer demand grows.
By removing upfront spend commitments, exclusivity requirements, and long‑term lock‑ins, TD SYNNEX significantly reduces risk and investment. White‑label delivery options allow you to protect and strengthen your customer relationships, while maintaining full ownership of the commercial engagement.
With consumption‑based monthly billing, you pay only for what you use, supporting faster time to market, predictable margins, and a commercially agile services model that grows in line with your business.
Success story: Strengthening SMB cybersecurity with SOC as a Service
Operating in the fast‑moving SMB IT services market, MAXWORX faced growing pressure as a Microsoft partner to help customers address increasing cyber threats, persistent security gaps, and limited internal resources. Recognising that effective cybersecurity required more than individual products, MAXWORX looked for a holistic approach that combined technology, infrastructure, and proven methodology.
By working with TD SYNNEX and Chorus to implement SOC as a Service, MAXWORX was able to offer customers a more comprehensive and responsive security model. The service delivered strong operational performance, with responsiveness exceeding industry benchmarks and regular reporting from SOC experts providing clear visibility and guidance for continuous improvement.
As a result, MAXWORX strengthened both customer security outcomes and internal standards, demonstrating how SOC as a Service can elevate the quality and maturity of SMB IT services.
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